About

Two people. Thirty years. One phone number.

No account managers, no handoffs, no getting passed to a junior. You work with the two people actually doing the work.

Denessa Appleton
Denessa Appleton
Marketing, Brand & Design

12+ years in branding, design, and marketing — building brand identities from scratch, designing websites, writing copy, directing photo and video shoots, and running campaigns. Some of it for names like Emirates Airlines and Mercedes-Benz; a lot of it for small businesses that just needed to look as good as they actually are.

Recently: designing a nine-book textbook series, and leading a content team publishing on Microsoft Start.

Brand IdentityWeb DesignCopywritingFunnelsMeta CertifiedGoogle Data Analytics
Brittany Hadfield
Brittany Hadfield
Operations, Systems & Project Management

18 years running operations alongside C-level executives in hospitality and property development — including the opening of SLS Las Vegas and multi-million-dollar projects in Denver. She builds the systems, CRM, and bookkeeping structure that hold up when a business grows.

If it involves a process, a platform, or a deadline, it's hers.

HubSpot CertifiedOntraport CertifiedSalesforceSimproAsanaBookkeeping
Why that matters for you

Most freelancers do creative or operations — not both. You get design that looks good and the systems underneath it: CRM, automations, project management, and books set up right, so the marketing keeps working after the pretty part is done.

Why "Second Set"

Because that's what most small businesses actually need — not an agency, not another hire. A second set of hands, and a second set of eyes on the things you can't get to.

How we ended up here

We've worked together for 15 years — including running marketing and operations for the same company at the same time. We've seen the same thing over and over: small businesses with real potential, stuck because nobody has time to build the systems that would let them grow.

So we started doing it for them. One team, both halves of the problem, priced so a small business can actually say yes.

What you can expect

  • Straight answers about what you need — and what you don't
  • Flat pricing agreed before anything starts
  • Files, logins, and documentation always yours
  • Someone who picks up the phone

Platforms we work in

Already using one of these? We can pick up where you left off.

HubSpot Ontraport Salesforce Simpro Asana Adobe Creative Suite Meta Ads Google Analytics

Ready to hand something off?

Book a free 30-minute call. We'll talk through what's on your plate — no pitch, no pressure.

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